Friday, November 23, 2012

Mis-sold Credit Card PPI: Things you must know

In the past 18 months claims against banks for mis-selling PPI(Payment Protection Insurance) has rocketed, with the Financial Services Authority reporting that 2.2m PPI complaints have been made against the banks between January and June 2012 alone – an increase of 129% on the previous six months. However, whilst the numbers of people claiming back PPI on loans and mortgages rises steadily, fewer PPI claims being made against credit card providers. This is despite the fact that, according to the Competition Commission, credit card PPI accounts for one quarter of the PPI market. 

To make sure you aren’t missing out on reclaiming PPI on your credit card, here is how to check if you have PPI on your credit card, how to tell if you were mis-sold PPI and how to claim back your PPI.

How to check your credit card for PPI

There are several ways to check if you had credit card PPI. Start by finding your Credit Agreement – this shows if you signed up for PPI. If you no longer have it and your account is still active you have a legal right under the Consumer Credit Act to get a copy from the lender for £1.

You can also look at your statements – any PPI you were paying will be itemised under 'payment cover', ‘card insurance’, 'protection plan', 'ASU’ (Accident, sickness and unemployment) or similar.

As PPI claims increases, most lenders now have a PPI customer number. They should give you answer over the phone or within a few days. By law credit card companies have to keep details of accounts for six years after it was active so they will still have this information, even if it’s been bought by another credit card company – such as Egg who are now owned by Barclaycard.

If you no longer have your account details but your card was still active in the past six years, you can find them on your credit report. Equifax and Experian have free 30-day trials.

If your credit card account was close over six years ago and you no longer have the credit agreement, statements or the account number, it’s unlikely you will be able to make a PPI claim as that information probably will no longer be held by the company. 

How to tell if you were mis-sold PPI

If you answer yes to these questions you were probably mis-sold PPI:

  • Were you self-employed, working part-time, unemployed, retired, in the civil service or a student? 
  • Were you told that you were more likely to have your application approved if you bought PPI? 
  • Did you feel pressurised into buying PPI? 
  • Have you found PPI on your statement but were never sold the product? 
  • Did you have any pre-existing medical conditions such as back problems, diabetes or a heart condition? 

How to make a claim on mis-sold PPI

Once you’ve established that you have had PPI on your credit card you can start a claim either yourself of by using a PPI specialists such as Gladstone Brookes. In 2011 Gladstone Brookes dealt with 44,600 claims for mis-sold PPI and claimed back over £108m. To start your claim call 08000 469 144 or complete their online PPI claim form.
Author Bio :

This post was written and supplied by Gladstone Brookes, a PPI claims company in the UK. They have helped tens of thousands of happy customers reclaim their mis-sold PPI's on their credit cards, loans and mortgages since 2006. Regularly writing and sharing personal finance and money saving advice.


  1. I'm happy I found this blog! From time to time students want to cognitive the keys of productive literary essays composing. Your first-class knowledge about this good post can become a proper basis for such people. Thanks.
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  2. If you have a credit card or store card, you may be able to reclaim £1,000s of PPI yourself, Free PPI Claims

  3. PPI on your credit card you can start a claim either yourself of by using a PPI specialists such as Gladstone Brookes. PPI Claims Management

  4. More must be done to ensure future financial products are not mis-sold. However if people were mis-sold, they can at least get their money back. Whether you were mis-sold PPI, an Endowment, a Packaged bank account, an FSAVC, an Investment, a Whole of Life, a Payday Loan or a Pension, you can always get your money back!


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