Showing posts with label E-Commerce. Show all posts
Showing posts with label E-Commerce. Show all posts

Wednesday, July 21, 2021

Six Effective Measures For E-Commerce Fraud Prevention

E-commerce fraud has become highly pervasive and sophisticated, hence bringing e-businesses to a fragile threshold. These frauds can significantly impact customer loyalty, drain revenue, and create legal issues due to the undue exposure of sensitive data. 

It is essential for business owners to stay vigilant to prevent fraud on eCommerce platforms. Identity theft and account takeover are two of the most common e-Commerce fraud types. 

Account takeover can pose any private account at risk; in this fraud type, the fraudster acts like a real customer and gains control over a legitimate account to make an unauthorized financial/information transaction. 

In identity theft, the fraudster gathers confidential data of another user to make transactions on their behalf.

Other subtypes of e-Commerce fraud occur in credit card or card-not-present environments, chargeback fraud, triangulation fraud, hacking, and more. 

This list is not exhaustive and includes other various eCommerce fraud types that can severely impact the company’s bottom line. Cybercriminals make use of intelligent technologies for conducting unauthorized transactions. 

Hence, it is critical to have the best fraud detection and prevention tools in the e-Commerce workflow to eliminate real-time risks. The e-Commerce fraud prevention software is one of the most valuable assets. 

The modern software uses intelligent tools and processes to extract data and perform analytics for risk modeling and prevent fraud before it occurs. It can quickly identify transactional anomalies and detect fraud using AI, big data, and live-streaming visualizations.

To effectively prevent e-Commerce fraud, here are some of the essential measures that merchants and stakeholders can adopt.

PCI Compliance

Companies that make use of credit cards for accepting payments from customers must be PCI compliant. It helps maintain the security of credit card transactions and ensures the safety of the payment systems. 

PCI compliance also enables the customers to trust your system and helps to improve your reputation. For obtaining PCI compliance, stakeholders need to build and maintain a secure network, protect cardholder data, maintain a vulnerability management program, implement strong access control measures, regularly monitor and test networks, and maintain an information security policy. 

PCI compliance reduces opportunities for malicious activity and fraud. It ensures encryption for confidential payment data from falling into the wrong hands.

Address Verification System (AVS)

The Address Verification Service (AVS) is a fraud prevention system. It verifies if the billing address matches the address of the credit cardholder. 

It helps to detect any suspicious credit card transaction activity. After the AVS solution initiates matching the address, the processing network then sends an AVS response code to indicate the match results to the payment gateway. 

Based on the predetermined AVS rejection settings, the system accepts or rejects the transaction.

Regular Site Security Audits

A security audit enables the companies to test and assess the overall security of the e-Commerce platform. It also helps to check if the platform is compliant with necessary regulatory protocols. 

Moreover, the regular site security audits help address the gaps that may act as a potential entry point for the fraudsters to defraud the platform. 

It involves scanning the website for malware, checking the encryption and password strength, removing inactive plugins, and more.

Using An Anti-Fraud Software

You can integrate and deploy an anti-fraud tool with real-time transaction screening and review the available automation features. It can look into the historical and current data to identify any unusual activity across the platform. 

You need to assess handles cases of false declines to ensure that it is not ineffective. The software must continuously monitor internal processes to detect failures and provide 24/7 security operations center support. 

With algorithm-based evaluation capability to assess data sets, it must evaluate the risk of every transaction to reduce the risk of fraudulent transactions on time.

Use Hypertext Transfer Protocol Secure (HTTPS)

The e-Commerce business owners must ensure that the websites representing the online store use HTTPS security instead of HTTP. 

HTTPS facilitates user data encryption, including financial information and browsing history, and protects it against an unauthorized breach. It covers the communication between your browser and server from any risk factors like intentional malicious attackers and intrusive companies. 

You require an SSL certificate to use HTTPS. It helps protect sensitive information in the e-Commerce platform.

Fraud Awareness Sessions

While most of the measures mentioned above improve the chances of intercepting the fraud and preventing it, it may sometimes fall short of protecting in instances where it is more pervasive. 

The employees and customers must be well-aware of different fraud types and practice essential safety measures to keep the transactional activity secure from their end. It helps to reduce the impact of eCommerce fraud significantly.

To Conclude:

These are some of the most effective e-Commerce fraud prevention measures. It helps the stakeholders to spot fraudulent transactions and prevent them ahead of time actively. 

It also enables the protection of your revenue and makes your business more reliable and efficient. The dynamic end-to-end payment protection helps in securing the entire consumer payment lifecycle.

Monday, November 4, 2013

Do You Have a Learning Management System(LMS) for your Business

Finding business training solutions for your employees can be difficult to do. Do you provide the content in house or you go for cloud based services. There are pros and cons to both solutions. If you have in house programs you need to provide staff, infrastructure, maintenance, and connectivity. It can be a major expense. An alternative would be to put all this into the cloud and let an expert service provide the service.

If managing your learning management system has become to much hassle and expensive, maybe it's is time to look for a cloud based solution where all the managing and problems are handled for you. In the cloud you will only have to provide the content.

A good eLearning solution has to be able to help you reach your goals. These goals may include continuing education, eLearning availability, synchronous or asynchronous learning, mobile learning, certification programs, or even eCommerce.

One such solution is TOPYX social LMS, it is a learning solution for companies, academic departments, associations, municipalities and eCommerce needs of any size, anywhere in the world.


TOPYX social LMS gives you a tool that will provide all your eLearning needs. It's easy to setup and brand with your companies logos and designs. Set-up and LMS features can be created with only a few clicks.
  • Easy to use and manage
  • Award winning social learning
  • Customer service team ready to help
  • Single sign on,API and more
  • Online learning paths and certifications
  • Mobile learning
  • Language localizations

What Makes TOPYX so popular with business?

TOPYX social LMS is SCORM certified and it can handle all your document, audio, and video needs. Integral in this platform are the social aspects. They make the platform easy for users. Included are blogs, chat, profiles, events, calendaring and more. Multi language accessibility, performance monitoring, permissions are easily assigned.

Try it First

I know moving into any new service can be daunting. You worry if you are spending your dollars responsibly. With the TOPYX social LMS you can try a learning management demo. You can try it on for size and see if it is the right fit for your company. When you and your staff see how the system works, you will be able to decide.

Sunday, December 23, 2012

How to Manage eCommerce Inventory Across Different Platforms

The inventory of any ecommerce business is its lifeblood. Without a fully stocked and varied inventory, no retail business can succeed. Managing your inventory properly can be tricky even if you only have a single store location. However, tracking and measuring your stock becomes drastically more difficult when you expand your brand across multiple storefronts. Each new order must be tallied against your combined stock or you will quickly lose track of your information and the fulfillment steps. There are numerous techniques available to ecommerce owners and managers that want to integrate multiple platforms in one system.

Stick to Compatible Platforms

Many ecommerce systems allow you to open separate storefronts and manage the inventory seamlessly between them all. However, this won't give you the benefit of using the existing customer base of many well-established platforms. Amazon Services says that a company can open a number of different stores and control the inventory through a single management account. This works well for some businesses but does limit your ability to expand later down the road. It can be useful if one platform has a wide enough consumer base to support all of your stores.

Inventory Management

Designers have developed a range of helpful software solutions for tracking inventory. Some rely on hand held item scanners used in the warehouse, while others allow you to manually enter each item that leaves your stock. Shopify says that these systems are essential if your ecommerce business grows beyond the occasional sale. Tracking and managing a complex inventory is extremely time consuming if you don't have help from a powerful software solution. These programs can automatically stop orders when a product runs out. Others include automatic re-ordering that can be switched on and off as needed to maintain a constant stream of new inventory.

Complete Management

Many systems designed to help you manage customer orders and fulfillment can also be used for inventory control. A completely integrated program often reduces mistakes made at every level. Each shipping or stocking mistake can cost you a lot of money. Investing in a fine-tuned order management system can keep your ecommerce business running smoothly, according to Ability Commerce. The best programs integrate seamlessly across all of the most popular platforms, including Amazon, eBay and privately hosted stores. Look for software that can support changes like holiday discounts or free shipping on qualifying purchases without requiring hours of hand coding.

An ecommerce business can start as a small and simple eBay store and grow into a massive network that sells products to customers around the globe. If you want to find true success in the world of online sales, you must start with a system that will allow you to grow. Choose a scalable solution to begin with. This will allow you to avoid a lot of difficulty and downtime in the future. You won't need to completely renovate your platform and install new systems if you go from one order a week to one thousand orders a day.

Ted Hosford has been a business software consultant for more than 10 years and enjoys sharing his knowledge via blogging. Visit for dropshipping software solutions that could help your business.

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